Terms of Service

Welcome to Fruto, a digital marketplace platform that connects farmers, buyers, and logistics partners in Uzbekistan. These Terms of Service ('Terms') govern your use of our platform and services.

Fruto operates as an intermediary platform facilitating transactions between agricultural producers and buyers. We are committed to creating a transparent, fair, and efficient marketplace for all participants.

By accessing or using our platform, you agree to be bound by these Terms and our Privacy Policy. Please read these Terms carefully before using our services.

By creating an account, accessing, or using any part of the Fruto platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree to these Terms, you may not access or use our platform. These Terms apply to all users, including farmers, buyers, logistics partners, and visitors.

To use certain features of our platform, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information about yourself
• Maintain and update your account information to keep it accurate
• Keep your login credentials secure and confidential
• Accept responsibility for all activities that occur under your account

You agree to use the Fruto platform only for lawful purposes and in accordance with these Terms. The following activities are strictly prohibited:

If you are a farmer or agricultural producer using our platform, you agree to:

• Provide accurate descriptions and images of your products
• Ensure all products meet applicable quality and safety standards
• Honor confirmed orders and delivery commitments
• Maintain proper documentation for your agricultural products
• Comply with all relevant agricultural and food safety regulations

If you are a buyer using our platform, you agree to:

• Make payments promptly according to agreed terms
• Inspect products upon delivery and report any issues promptly
• Treat farmers and logistics partners with respect and professionalism
• Provide accurate delivery information and be available to receive orders

All transactions on the Fruto platform are processed securely through our payment system. Payments are held in escrow until successful delivery confirmation.

Fruto charges a commission fee on completed transactions to maintain and improve our platform services.

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our platform, you consent to the collection and use of your information as described in our Privacy Policy.

Fruto acts as an intermediary platform and is not directly involved in transactions between farmers and buyers. We do not guarantee the quality, safety, or legality of products listed on our platform.

To the maximum extent permitted by law, Fruto shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.

You may terminate your account at any time by contacting our support team. We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

Upon termination, your access to the platform will be discontinued, but these Terms will continue to apply to any outstanding obligations or disputes.

These Terms are governed by the laws of the Republic of Uzbekistan. Any disputes arising from these Terms or your use of the platform will be subject to the jurisdiction of Uzbekistan courts.

We encourage users to resolve disputes through our internal mediation process before pursuing legal action.

We reserve the right to modify these Terms at any time. When we make changes, we will update the 'Last Updated' date and notify users through the platform or email.

Your continued use of the platform after changes are posted constitutes acceptance of the modified Terms.